Shipping policy
SHIPPING POLICY — ForeverNest™
forevernest.shop
Order Processing
All orders are processed within 1–5 business days after payment confirmation. Orders are not processed on weekends or holidays. During high-volume periods, additional delays may occur; we will notify you by email.
Shipping Cost
Free shipping on every order, with no minimum purchase. This applies to outbound delivery only. Return shipping is the customer's responsibility, as outlined in our Return & Refund Policy.
Estimated Delivery Time
7–15 business days after your order ships.
Order Tracking
Once your order ships, you will receive an email with your tracking number.
Shipping Delays
ForeverNest™ is not responsible for delays caused by customs, weather, carrier processing or circumstances beyond our control. Delivery estimates are not guaranteed. Contact us at forevernest.shop@outlook.com if your order is significantly delayed beyond the estimated window.
Lost or Missing Packages
If tracking shows your package as delivered but you have not received it, contact us within 7 days of the delivery date. Claims made after this window may not be eligible for investigation or replacement. We are not responsible for packages confirmed as delivered by the carrier to the address provided at checkout.
Shipping Protection
Shipping Protection is an optional add-on offered at checkout for $4.99. If your order includes Shipping Protection and your package is lost, stolen or damaged in transit, including packages marked as delivered but not received, we will reship your order or issue a full refund, at our choice.
To file a claim, contact us at forevernest.shop@outlook.com within 7 days of the delivery date (or the last tracking update), with your order number and, for damage, photos of the item and packaging.
Orders without Shipping Protection are covered only as described in the sections above. Shipping Protection is non-refundable once the order has shipped.
Incorrect Shipping Address
You are responsible for entering a correct and complete shipping address at checkout. ForeverNest™ is not responsible for packages delayed, lost or delivered to an incorrect address entered by the customer. Address changes requested after shipping cannot be guaranteed and may incur carrier fees.
Failed Delivery / Refused Packages
If a package is returned to us due to an incorrect address, failure to collect, or refusal at delivery, the customer pays any return shipping costs, and any refund covers only the product price minus the shipping costs we incurred.
Questions?
forevernest.shop@outlook.com
Response within 24–48 business hours.